I helped someone with her computer today. She was blocked from the internet, so I could tell that she had an "anti-virus" virus. I hate those. They make you think you need their anti-virus software, but they actually give you a virus and keep you from being able to function until you pay for their software. Unfortunately, I had learned that the hard way a very long time ago.
I fixed that for her, and got her back on the internet. I installed the "real" microsoft security essentials and firefox for her, so that she will be better protected. I showed her some tricks at how to bookmark her favorite pages across the top of Firefox, so that she can find them easier.
Her virus deleted her "word" program, so I showed her how to use "Open Office" and installed that for her. She's a happy camper now.
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